Policies

Payment

Cash or check are the preferred methods of payment, however, credit cards, and HSA are also accepted. The patient is responsible for checking to ensure allocation of their HSA funds can be applied to acupuncture services. 10% off packages are available for facial acupuncture and microneedling sessions. Click here for more information

Giftcards

Sea Wellness Acupuncture does provide gift cards. Payment is due in full at the time of purchase – no refunds are accepted. Gift cards can be reedeemed at any time and do not expire. To purchase a gift card, click here or click “buy a gift card” option of the menu.

Cancellation/No-Show Policy

Your appointment is very important to Sea Wellness Acupuncture. We are by appointment only and your appointment is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours’ notice for cancellations. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and others miss the opportunity to receive services. Since the services are reserved for you personally, a cancellation fee will apply. While booking, you will be asked for a credit card to have on file.

Less than 24-hour notice will result in a $40 late cancelation charge and will be billed to the credit card on file.
No Show appointments will be charged 100% of the amount for the appointment on the credit card on file. After one no show, a deposit will be required to secure an appointment.
We ask that our clients arrive promptly for their appointments. For cosmetic acupuncture services, please arrive 5 minutes prior to the start of the appointment to ensure adequate time for the service.
While there is no fee for late arrivals, we will not be able to extend your appointment time.
For cosmetic acupuncture services, clients arriving 15 minutes late or more will be required to reschedule their appointment.
For cosmetic acupuncture services, we do understand that things happen and will do our best to accommodate you. Please understand that your appointment may be rescheduled at our discretion. In the case of this event, the cancellation/rescheduling policy will come into effect.
By booking an appointment you are confirming that you have read and understood our policies.
We have a no refund policy on products or services.
We do not offer refunds or exchanges on any products, services and a gift cards are non refundable.

Insurance/Superbills

Sea Wellness Acupuncture does not currently accept insurance. Payment is due in full at the time of the appointment. However, patients may be provided with a superbill upon request to submit to their insurance company for possible reimbursement. Sea Wellness Acupuncture is not responsible for claims denied by insurance companies. Patients must contact their insurance company to inquire if and how their plan includes coverage for acupuncture services.

Why We Don’t Accept Insurance

Sea Wellness Acupuncture believes that each patient deserves individualized treatments tailored to their specific health concerns. In the context of Eastern Medicine, treatments serve to address the entirety of a patient’s physical, mental/emotional, and even spiritual wellbeing naturally and holistically that allows healing unique to the individual.

As to not be held by the confines of one size fits all protocols and red tape, Sea Wellness Acupuncture does not accept insurance. Insurance companies are not in the room. The blanket prescriptions they accept are not always in the best interest of each patient. More importantly, western medical terminology, diagnoses, and treatment plans and strategies are not reflective of and cannot always be translated to eastern medical and holistic treatment modalities. At Sea Wellness Acupuncture, we treat you, not your insurance provider, and do so with the freedom to provide you with the best care possible.